Privacy Policy
This policy explains what personal data we process when you visit triageagent.dev or write to us, why we process it, and what rights you have. We keep it short because we collect little.
1. Who is responsible
The controller is triageagent labs ("we", "us"). The name and registered address of the legal entity will be published here soon. Write to us at privacy@triageagent.dev for anything in this policy.
2. What we collect
- Email to us. If you write to sales or privacy, we keep the message and your address to answer it.
- Technical data. Our website host keeps ordinary server logs (see section 6).
- Interactive demo. The demo screens on the home page run in your browser on sample data. They connect to no server, show no real workspace and send nothing to us. They keep their own view settings in your browser's local storage, which identifies nobody and which you can clear at any time.
We do not use cookies, analytics, advertising or tracking on triageagent.dev, and no page loads anything from a third party. Links to GitHub, LinkedIn, YouTube, Medium, Telegram and the sources we cite lead to those services, which apply their own privacy terms.
3. Why we use it, and on what basis
| Purpose | Legal basis |
|---|---|
| Answer messages and sales enquiries | Steps at your request before a contract, and our legitimate interest in answering you (Art. 6(1)(b) and (f)). |
| Keep the site secure and free of abuse | Our legitimate interest (Art. 6(1)(f)). |
We do not sell personal data, use it for advertising or take decisions about you by automated means.
4. Who receives it
Only the providers that host our website and run the Triage Agent service on our behalf. They are listed on the subprocessors page and are bound by data processing terms.
5. Transfers outside the EEA and UK
Our website is hosted by a United States company. The Triage Agent service itself runs in the European Union. Where personal data goes to a country without an adequacy decision, we rely on the EU–US Data Privacy Framework or on standard contractual clauses.
6. How long we keep it
- Emails to us: as long as needed to deal with your request, then up to 12 months.
- Website server logs: as long as our host retains them.
7. Your rights
You may ask us to give you access to your data, correct it, erase it, restrict or stop its use, or give you a copy in a portable format. Write to privacy@triageagent.dev and we will reply within one month. You may also complain to your data protection authority.
8. Security
Traffic to the site is encrypted, and we keep only what this policy lists.
9. Children
Triage Agent is a business tool and is not aimed at anyone under 18. We do not knowingly collect their data.
10. Changes
If we change what we collect or why, we will update this page and its date, and ask again for consent where the law requires it. When customer accounts open, this policy will be extended to cover them.